23 September 2026
Residents near Enterprise's Hammersmith office have raised concerns about rental vehicles taking up parking bays on surrounding residential streets. Residents say the situation has made it harder to park and, in one case, temporarily affected access to a driveway. Enterprise says it is working with the council and has secured overflow parking to help ease congestion.
West London residents hit out at car hire firm over parking problems Residents in west London have raised concerns about parking and congestion they say is being caused by vehicles connected to a car hire company operating from King Street in Hammersmith. People living near Enterprise's office claim customers are using parking bays on surrounding residential streets to collect and return rental vehicles, making it harder for local residents to find spaces. Residents on Ravenscourt Road say the problem has become particularly noticeable over the past year, with large vans regularly occupying parking bays along the street. One resident, Drew Palmer, said the situation had become especially frustrating for his family and claimed a rental van once blocked much of his driveway for around 36 hours over a weekend. Palmer said the lack of parking restrictions on Saturdays and Sundays meant the vehicle remained outside his property until Monday morning, when he contacted the company. He also raised concerns about rental vehicles being left with windows open or alarms sounding during the night, adding to the disruption for people living nearby. The parking problems are also said to become more noticeable around school drop-off and collection times, when demand for spaces in the residential streets increases. Another resident, Michael Rivers, has raised questions about whether the company's activities require a licence and called for greater council enforcement. Residents claim customers are encouraged to collect and return vehicles from the surrounding residential streets, while Enterprise staff are also said to operate outside the King Street premises. Enterprise has apologised for the concerns raised and said it is committed to being a good neighbour. The company said it had secured overflow parking to help reduce congestion around the area. A spokesperson for Enterprise said the company understood concerns about parking and traffic around the busy location and was actively working to address the situation. Hammersmith and Fulham Council said it had recently spoken to Enterprise, which had agreed to find a new solution. The council added that it was monitoring the situation and welcomed efforts to resolve the problem. The dispute highlights a familiar issue in busy London neighbourhoods, where residential parking capacity can be limited and demand from businesses, visitors and local residents can compete for the same spaces. For drivers visiting an unfamiliar area, finding suitable parking before setting off can therefore make a significant difference, particularly where local streets are already heavily used. EveryonesParking can help drivers look for available parking options before travelling, giving motorists another way to plan ahead rather than relying on finding a space on a busy residential road. The situation in Hammersmith remains under discussion, with Enterprise and the council working on an alternative solution while residents continue to raise concerns about parking around the King Street office.
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